Privacy Notice

At Merivaller, we respect your privacy and understand the importance of protecting your personal information. We are committed to handling your data responsibly while providing a secure, smooth, and reliable shopping experience.

By visiting Merivaller.com, using our services, or placing an order with us, you agree that your information may be collected, used, stored, processed, and disclosed as described in this Privacy Notice.

Information We Collect

We may collect personal information when you interact with our website, shop with us, or communicate with our customer service team. This may occur when you:

Visit, browse, or use our website
Place an order or attempt to complete a purchase
Subscribe to emails, newsletters, promotional messages, or updates
Contact our customer support team
Participate in reviews, surveys, giveaways, promotions, or similar activities

The information collected may include your name, email address, phone number, billing address, shipping address, payment-related information, order history, and any details you choose to provide.

We may also automatically collect certain technical information, including your IP address, browser type, device type, pages viewed, links clicked, time spent on our website, cookies, pixel tags, log files, and similar tracking technologies.

How We Use Your Information

Merivaller may use your information for business, operational, and customer service purposes, including to:

Process, verify, ship, and track your orders
Manage refunds, returns, exchanges, and customer service requests
Improve our website, products, services, and shopping experience
Send order updates, promotional emails, newsletters, offers, and related communications
Personalize website content, product recommendations, marketing, and advertising
Help prevent fraud, unauthorized transactions, security threats, and misuse
Respond to your questions, requests, complaints, or inquiries
Comply with legal, regulatory, tax, security, and operational obligations

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve website performance, remember your preferences, support shopping cart functionality, analyze traffic, and deliver more relevant advertising.

Cookies may include:

Necessary cookies that support essential website functions
Performance cookies that help us understand how visitors use our site
Functional cookies that remember preferences such as region, language, or currency
Advertising cookies that help show more relevant promotions and marketing content

You may adjust cookie settings through your browser. Please note that some website features may not function properly if cookies are disabled.

Sharing Your Information

We may share your information with trusted third parties only when necessary to operate our business, complete your order, provide support, or meet legal requirements. These third parties may include:

Payment processors
Shipping and delivery providers
Customer service platforms
Marketing and advertising partners
Analytics providers
Legal, regulatory, or government authorities when required by law

We may also use or share non-personal, aggregated, or anonymized information for business analysis, reporting, advertising, marketing, and website improvement purposes.

Text Marketing

If you provide your phone number during checkout or subscribe to SMS updates, you may receive order notifications, abandoned cart reminders, promotional messages, or other service-related text messages.

You may opt out of SMS messages at any time by following the unsubscribe instructions included in the message or by contacting us at support@merivaller.com.

Your Privacy Choices

Depending on applicable laws, you may request to access, update, correct, restrict, or delete certain personal information we maintain about you.

To submit a privacy-related request, please contact us at support@merivaller.com.

You may also unsubscribe from promotional emails at any time by clicking the “unsubscribe” link included in our marketing emails.

California Privacy Rights

If you are a California resident, you may have the right to request information about how your personal information is shared with third parties for marketing purposes, subject to applicable law.

To submit a California privacy request, please email us at support@merivaller.com and include “Attn: California Privacy” in the subject line.

Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

If we learn that a child has provided personal information to us, we will take reasonable steps to remove that information from our records.

Users under the age of 18 are not authorized to use our services unless they have proper consent from a parent or legal guardian.

Data Security

We use reasonable physical, administrative, and technical safeguards to help protect your information. Sensitive information submitted through our website is protected using SSL encryption.

However, no online transmission, website, or electronic storage system can be guaranteed to be completely secure. For this reason, we cannot promise absolute protection of your information.

Third-Party Websites

Our website may include links to third-party websites. Merivaller is not responsible for the privacy practices, content, policies, or security measures of websites that we do not own or control.

We recommend reviewing the privacy policies of third-party websites before providing personal information to them.

Data Storage and International Transfers

Your information may be stored, processed, or transferred in the United States, Canada, Hong Kong, or other regions where our service providers, fulfillment partners, or business partners operate.

By using our website, you consent to the transfer, processing, and storage of your personal information in these locations.

We retain personal information only for as long as needed for business, legal, security, operational, or compliance purposes.

Policy Updates

We may update this Privacy Notice from time to time. Any changes will be posted on this page. Continued use of our website after updates are posted means you accept the revised Privacy Notice.